- Can I block fraudulent orders on Shopify without an app?
- Partly. Shopify's free Fraud Control app blocks checkouts on emails, address attributes, and IP addresses, and Shopify Flow can cancel, refund, and restock after the order exists. Both are free.
- Does the built-in fraud analysis block orders automatically?
- No. It produces a low, medium, or high recommendation once the payment is verified, and leaves the decision to you. Something else has to act on it.
- What happened to the Shopify Fraud Filter app?
- It is gone. Its App Store page now says the app is not currently available, and the old help documentation for it has been removed. Fraud Control is Shopify's current first-party option. Checked 2026-08-23.
- Can Shopify Flow stop a checkout?
- No. Every Flow order trigger fires after the order has been created. Flow is a cleanup tool rather than a gate, and the fraudulent order exists before it runs.
- Do the Fraud Control checkout rules need Shopify Payments?
- Yes. Shopify documents that checkout rules are only available for merchants using Shopify Payments. On a third-party gateway you cannot use them.
- Does Shopify Protect prevent fraud?
- No. It credits back the amount and the fee on covered chargebacks. The order is still placed, paid, and shipped, and the goods are still gone.
- Which chargebacks does Shopify Protect cover?
- The fraudulent and unrecognized reasons. It excludes digital products, buy-online-pickup-in-store, subscription orders after the first, and orders whose shipping address changed after checkout, among others.
- Who is eligible for Shopify Protect?
- Orders processed through Shop Pay, where the merchant is located in the United States and has a US Shopify Payments account. Checked against Shopify's documentation on 2026-08-23.
- Can I write my own checkout block?
- Yes, with a cart and checkout validation function. It needs the Shopify CLI, a GraphQL input query, a build, and a deploy, and Shopify documents that custom apps containing Function APIs require Shopify Plus.
- Can I block medium-risk orders for free?
- Flow can cancel a medium-risk order automatically once it exists. You cannot stop one at checkout for free unless the buyer also matches an email, address, or IP rule in Fraud Control.
- Is the free route enough?
- For plenty of stores, yes. If your fraud is a few high-risk orders a month and you are on Shopify Payments, Fraud Control plus a Flow template costs nothing and does the job.
- When is a paid app worth it?
- When the free route keeps missing. If your bad orders share a pattern that is not an email, an address, or an IP, or you are on a third-party gateway, you need conditions Shopify does not offer.